Safety | Efficiency | Energy Saving | Stability
After-sale policy
Technical service response within 1 hour
Respond quickly and provide efficient technical support services. Promise to provide service response and technical support within 1 hour after receiving the fault report, provide fault solutions with the highest efficiency, and restore the customer's machinery and equipment to operation in the shortest time, thereby reducing the possible impact on machine life and production activities. lowest.
0 spare parts plan
We always put the interests of customers in the first place, hereby recommend "0 spare parts plan". Users do not need to purchase relevant spare parts in advance, and only contact Botley when there is a need, and we will select professional products and provide them at a high speed, so as to ensure the supply of the optimal version of spare parts and effectively reduce the backlog of funds for customers.
1 year warranty, permanent technical service support
We are well aware of customers' requirements for quality, and we also cherish our customer groups and our own brand value. For all customers, we solemnly promise 1-year free warranty and provide permanent technical service support within the product life span. No matter when and where, if you have any questions, you can contact our professional after-sales service support team through the service hotline, email or WeChat official account, Botley will solve your problems as soon as possible.
Regular maintenance service
Botley strictly controls the quality of products at the end of the supply chain. All products are designed for high life and durability, and the core components are all well-known brands that meet domestic and foreign standards. Although our products are more durable and stable than similar products, regular maintenance is also an effective way to prolong the service life of the machine, so we have launched a machine maintenance service tailored for customers. Customers can choose the type of service according to their own needs, and our professional after-sales engineers will come to your door at the appointed time to check, maintain and maintain your equipment.
